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Privacy policy

Privacy Policy

Last Updated: December 26, 2024

Expressions Jewelers (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website expressionsjewelers.com (the “Service”). By using our Service, you agree to the practices outlined in this policy.

If you have any questions about this Privacy Policy, please contact us at [email protected].

1. Information We Collect

Personal Data

When you use our Service, we may ask for information that can identify you, such as:

  • Name (first and last)

  • Email address

  • Phone number

  • Address (including city, state, ZIP/postal code)

  • Mobile phone number

Usage Data

We collect information automatically when you interact with our Service, including:

  • IP address

  • Browser type and version

  • Device information (e.g., type, operating system, unique identifiers)

  • Pages visited, time spent on pages, and other diagnostic data

Cookies and Tracking Technologies

We use cookies and similar technologies to track your activity on our website. These help us:

  • Improve functionality and performance

  • Remember your preferences

  • Analyze usage trends

For more details, see our Cookies Policy.

2. How We Use Your Data

We use your information for the following purposes:

  • Service Delivery: To provide and maintain our Service.

  • Account Management: To create and manage your account.

  • Communication: To contact you about orders, updates, promotions, and inquiries.

  • Marketing: To send you information about new products, offers, and services (unless you opt out).

  • Legal Compliance: To comply with applicable laws and protect our rights.

  • Analytics: To analyze trends, improve user experience, and optimize our offerings.

3. Your Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Access and request details about the personal data we collect.

  • Request deletion of your personal information.

  • Opt out of the sale of your personal data. (We do not sell personal information.)

To exercise your rights, contact us at [email protected].

EU/EEA Residents (GDPR)

If you are in the EU/EEA, you have the right to:

  • Access, correct, or delete your data.

  • Restrict or object to data processing.

  • Request data portability.

  • Lodge a complaint with your local data protection authority.

To exercise your rights, contact us at [email protected].

4. Sharing Your Information

We may share your data with:

  • Service Providers: To facilitate the Service and improve functionality.

  • Business Transfers: In connection with a merger, sale, or acquisition.

  • With Your Consent: For any other purpose you explicitly agree to.

We do not share text messaging opt-in data with third parties for marketing purposes.

5. Cookies

We use cookies to:

  • Authenticate users

  • Remember preferences

  • Analyze and improve functionality

You can control cookie settings via your browser. However, disabling cookies may limit some functionality. For more information, visit All About Cookies.

6. Data Retention

We retain personal data as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

Usage Data is generally retained for a shorter period unless required for legal or security purposes.

7. Security

We use commercially reasonable measures to protect your data. However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Children’s Privacy

Our Service is not intended for children under 13. If we discover that we have collected personal data from a child without parental consent, we will delete it immediately.

9. International Data Transfers

Your information may be processed outside of your home country. We ensure that adequate safeguards are in place for international transfers.

10. Links to Third-Party Sites

Our Service may include links to other websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, with an updated “Last Updated” date. For significant updates, we will notify you via email or prominent website notices.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: